Terms and Conditions
Effective Date: 24/05/2024
Welcome to Open Dropify! These Shipping Terms and Conditions (“Terms”) govern the shipping services we provide to you when you purchase products from our online store [Open Dropify URL]. By placing an order with us, you agree to these Terms. Please read them carefully.
1. Order Processing
1.1 Order Confirmation
- Upon placing an order, you will receive an email confirmation. This confirmation indicates that we have received your order but does not signify acceptance of your order. We reserve the right to accept or decline your order after reviewing it.
1.2 Processing Time
- Orders are processed within 1-3 business days. During peak periods or holidays, processing times may be extended. We will notify you of any significant delays.
2. Shipping Methods and Delivery
2.1 Shipping Options
- We offer multiple shipping options, including standard and expedited shipping. The available shipping methods and costs will be displayed at checkout based on your location and the items in your order.
2.2 Delivery Time
- Estimated delivery times are as follows:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances beyond our control.
2.3 Shipping Confirmation and Tracking
- Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
2.4 Delivery Address
- Orders will be shipped to the address provided at checkout. Please ensure the address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
3. Shipping Rates
3.1 Calculation of Shipping Costs
- Shipping costs are calculated based on the weight, dimensions, destination of the items in your order, and the chosen shipping method. Shipping charges will be displayed at checkout before you complete your purchase.
3.2 Free Shipping
- We may offer free shipping promotions on select orders or items. These promotions are subject to change and may have specific terms and conditions.
4. International Shipping
4.1 Availability
- We currently ship to select international destinations. The availability of international shipping will be indicated at checkout.
4.2 Customs, Duties, and Taxes
- International orders may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient. These charges are not included in the shipping cost and vary by country. Please check with your local customs office for more information.
5. Lost, Damaged, or Delayed Shipments
5.1 Lost Packages
- If your package is lost during transit, please contact us within 7 days of the estimated delivery date. We will work with the carrier to locate your package or provide a replacement if necessary.
5.2 Damaged Packages
- If your package arrives damaged, please notify us within 7 days of receipt. Provide photographs of the damage and the packaging. We will arrange for a replacement or refund as appropriate.
5.3 Delayed Shipments
- While we strive to deliver orders within the estimated timeframe, delays may occur due to factors beyond our control (e.g., weather, carrier issues). We are not liable for such delays but will assist in resolving any issues.
6. Returns and Refunds
6.1 Return Policy
- Please refer to our Return Policy [link to Return Policy] for detailed information on returning products and obtaining refunds.
7. Changes to These Terms
- We may update these Shipping Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after any changes indicates your acceptance of the new terms.
8. Contact Information
If you have any questions or concerns about these Shipping Terms and Conditions, please contact us:
- Email: support@opendropify.com
- Address: Pakistan, Punjab, Chakwal, 48800
Thank you for shopping with Open Dropify!
